Working
in a Global Business Environment
Optimizing Global Business Cooperation
Effective E-Mail Communication for Global Business
Working and Interacting Effectively with Germans
Business Training for China
Living and Working in China: The Expat Family
Negotiating with the Chinese
Business Training for the USA
Key Account Management in the USA
Negotiating with Americans
Working in Teams and Projects with Americans
Political Correctness and Cultural Diversity:
Interacting Successfully in the American Workplace
Living and Working in the USA: The Expat Family
Working with the British
Business Training for Great Britain
Living and Working in Great Britain: The Expat Family
Working in a Global Business Environment
Optimizing Global Business Cooperation
Intercultural competence is a key factor in successful global business.
The negative effects of ignoring cultural differences are only too well
documented. This seminar will help you minimize the tensions, problems
and misunderstandings that often plague global business dealings.
You will raise your awareness for cultural differences and their impact
on business; you will develop the basic skills of a good intercultural
communicator; you will be better equipped to create positive synergies
in your global working environment.
Effective E-Mail Communication for Global Business
Cross-cultural communication is effected more and more often by electronic
media, especially via e-mail. The advantages are undeniable, particularly
with regard to speed.
However, there are also surprising hurdles of a cultural nature that need
addressing for smoother operations. The voices of frustration grow among
international executives seeking answers to everyday questions such as
the following:
How can I ensure that my e-mails will be answered promptly? Why does my
foreign counterpart not read my messages through to the end? Which level
of personability is appropriate? When should I read "between the
lines?" How do I avoid unintentional offence?
This seminar provides a wealth of information and practical exercises
to increase your cross-cultural sensitivity and deal more competently
and effectively with e-mail correspondence.
Working with Germans
Working and Interacting Effectively with Germans
We all know Germany as the country of towns and villages exuding old
fashioned charm and of state-of-the-art technology yet:
Are you surprised by the breathtaking directness of German communication?
Do you sometimes find the German affinity for discussion, thoroughness
and perfection more a hindrance than a help?
Are you mystified by the seemingly pessimistic worldview of many Germans?
In this seminar we explore major German cultural themes as well as work-related
attitudes and behavior. We will help you unravel the mystery of the German
mindscape and build better personal and business relationships with your
German colleagues, supervisors and employees.
Topics include culture-specific information on Germany, attitudes toward
work, information on leadership and management styles, communication style,
problem solving and decision making, project implementation and teamwork,
negotiations, making effective presentations and business etiquette.
Working with the Chinese
Business Training for China
The business prospects for Western companies in China are staggering.
But apart from being a wealth of opportunity, China is also well known
as one of the toughest markets in existence. One of the oldest cultures
in the world, Chinese business rituals are based on traditions stretching
back over five-thousand years. A thorough understanding of the prevailing
mindset and business practices was never as crucial to success as here.
Our recommendation: use your best people for doing business with China.
We will put them in a position to minimise friction and concentrate on
exploiting the potential of cross-cultural synergies.
Living and Working in China: The Expat Family
Foreign assignment: China. A great leap for your career - but how does
the family react to the news? In our experience: with mixed feelings.
Especially since few can imagine what everyday life entails in mysterious
China. Our seminar for couples with or without children smoothes the transition
into the new culture and allows you to feel more at home sooner. You will
bypass much of the initial cultural friction accompanying foreign assignments.
You will gain important insights into the Chinese mindscape and grasp
their ramifications for social and business dealings. You will learn to
identify cultural overlaps and differences and how to bridge them. You
will have the opportunity to practice culturally sensitive behavior to
make a lasting positive impression. The seminar offers a wealth of information
and tips to make the assignment a positive experience for the entire family.
Negotiating with the Chinese
Chinese negotiating practices are based on traditions in place well before
Western culture evolved. Disregarding them can lead to failed negotiations
- or at least a serious rift in relations. Worst case scenarios can be
avoided if you know how the Chinese go about a negotiation. Our seminar
will provide the necessary cultural insights as well as invaluable opportunities
for practical experience to maximise your prospects for success.
In keeping with the Chinese holistic approach, you will first identify
your individual position
within the Chinese business framework. Then we walk you through each phase
of a typical
Chinese negotiation acquiring the necessary cultural know-how as you proceed.
Practical exercises serve to reinforce behavioral adjustments based on
the new information. You will be in a position to negotiate confidently
and competently in your future dealings with the Chinese.
Further Information
We conduct mainly inhouse seminars.
The seminars may be booked as listed above or individually customized
by combining selected topics.
The seminars can be conducted in either German or English.
A detailed written offer including price information will be sent upon
request.
For further intercultural management seminars in other areas we would
be happy
to refer you to our extensive network of intercultural trainers.